5
100 Brougham St, Geelong VIC 3220, Australia
Geelong, Victoria 3220
(03) 5272 5272

Tried to get help today for the first rates notice I have received in my life, that I got with 1 week to pay. Tried to go online to organise payment and set up to pay fortnightly so I don't get that again but it wouldn't work I was directed to call. The lady I spoke to was so rude and so inconsiderate In the way she spoke to me. Like I was stupid for not understanding how they work when I have never done this before. She didn't explain anything just told me I was wrong and what I can't do. She also told me I received an email with the rates which I did not and that I don't receive paper ones which I did and currently have in my hand. She was awful and should not be working in customer service. I'm not an idiot I just wanted the process explained to me. Good work on being a really top person

81$ parking fine! Fair crack of the whip, not all visitors to Geelong would appreciate that Melb Cup is not a local public holiday. Why then were most Geelong CBD businesses closed? Why not go to the trouble of including a message on your electronic parking-ticket machines saying that parking fees still apply as Melb Cup is not a PH (not an ambiguous and contestable (if I had the time!) message saying that "fees do not apply on weekends and PH")? Still haven't received a reply to my feedback.

If these people did not have government jobs they would not be employed. No return correspondence - will not reply to calls and when a reply is sent via email - It is always sent on the last 2 minutes of the day ( so 4.58pm etc ) Is it no wonder that businesses are closing in Geelong and relocating to other areas.......

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City of Greater Geelong Council — Local Government Office in Geelong

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City of Greater Geelong Council

Local Government Office at 100 Brougham St, Geelong VIC 3220, Australia. Here you will find detailed information about City of Greater Geelong Council: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:00 PM
  • Tuesday
    8:00 AM – 5:00 PM
  • Wednesday
    8:00 AM – 5:00 PM
  • Thursday
    8:00 AM – 5:00 PM
  • Friday
    8:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

2
/
5
Based on 5 reviews

Contacts

State:
Victoria
Address:
100 Brougham St, Geelong VIC 3220, Australia.
City:
Geelong
Postcode:
3220

About City of Greater Geelong Council

City of Greater Geelong Council is an Australian Local Government Office based in Geelong, Victoria. City of Greater Geelong Council is located at 100 Brougham St, Geelong VIC 3220, Australia.


Please contact with City of Greater Geelong Council using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find City of Greater Geelong Council opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about City of Greater Geelong Council

  • Kathryn Dumaresq
    Added 2019-02-08
    Tried to get help today for the first rates notice I have received in my life, that I got with 1 week to pay. Tried to go online to organise payment and set up to pay fortnightly so I don't get that again but it wouldn't work I was directed to call. The lady I spoke to was so rude and so inconsiderate In the way she spoke to me. Like I was stupid for not understanding how they work when I have never done this before. She didn't explain anything just told me I was wrong and what I can't do. She also told me I received an email with the rates which I did not and that I don't receive paper ones which I did and currently have in my hand. She was awful and should not be working in customer service. I'm not an idiot I just wanted the process explained to me. Good work on being a really top person
  • Mary
    Added 2018-12-29
  • R S
    Added 2018-11-10
    81$ parking fine! Fair crack of the whip, not all visitors to Geelong would appreciate that Melb Cup is not a local public holiday. Why then were most Geelong CBD businesses closed? Why not go to the trouble of including a message on your electronic parking-ticket machines saying that parking fees still apply as Melb Cup is not a PH (not an ambiguous and contestable (if I had the time!) message saying that "fees do not apply on weekends and PH")? Still haven't received a reply to my feedback.
  • Will Casterton
    Added 2018-05-15
    If these people did not have government jobs they would not be employed. No return correspondence - will not reply to calls and when a reply is sent via email - It is always sent on the last 2 minutes of the day ( so 4.58pm etc ) Is it no wonder that businesses are closing in Geelong and relocating to other areas.......
  • Dfekt Nsc
    Added 2017-01-04
    Thank you
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